Our most common questions along with answers to them.
- Who gets my FAM emails?
- Can FAM replace my Email Service Provider (ESP)?
- Why doesn’t FAM show my open, click and unsubscribe rates?
- How does FAM compare to Klaviyo, MailChimp, Drip?
- Can we use FAM on other e-commerce platforms?
- Why are my emails being sent to spam?
- Can we export FAM email templates to use in other ESPs? Or vice versa?
- Does FAM have a free trial?
- Do you accept billing outside of Shopify?
- Who gets Welcome Emails?